Terms of Service
Oh Fax (ohfax.com / app.ohfax.com). Effective: September 18, 2026. Contact: support@ohfax.com. Operated from British Columbia, Canada.
Agreement
By using Oh Fax you agree to these Terms. If you use Oh Fax through an agent or API, you are responsible for that use.
The service
Oh Fax provides outbound fax transmission to US and Canada destinations from PDFs you supply. Features may include browser send, prepaid API keys, CLI, and MCP/agent access. We may modify or discontinue features with reasonable notice when practical.
Eligibility and acceptable use
You must use the service lawfully. You may not:
- Send unlawful, harassing, or fraudulent content
- Send protected health information (PHI); Oh Fax is not designed for PHI
- Fax outside US/CA, or exceed posted limits (e.g. PDF, size, pages)
- Attempt to abuse, reverse engineer, or disrupt the service
- Send bulk unsolicited advertising or premium-rate spam
We may suspend or terminate access for violations or abuse.
Pricing and payments
Prices are shown before you pay (quote or checkout). Binding agent/MPP amounts are those in the payment challenge. Payments are processed by Stripe and related rails. Prepaid balances are for Oh Fax usage and are generally non-transferable. Undeliverable faxes (busy, no answer, not a fax, etc.) are refunded per our posted policy; successfully delivered faxes are not refundable. Taxes may apply.
Documents and content
You retain rights to your content. You grant us a limited license to process and transmit it to provide the service. You represent you have the right to send the materials and that the destination is appropriate.
Availability and disclaimers
The service is provided “as is.” Fax networks can fail; we work to deliver and to refund undeliverable jobs as described, but we do not guarantee delivery times or third-party network behavior. To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of liability
To the fullest extent permitted by law, Oh Fax and its operator are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits/data. Our total liability for a claim relating to a fax is limited to the amount you paid for that fax (or $50 if greater liability cannot be limited).
Indemnity
You will indemnify us against claims arising from your content, destinations, or unlawful use of the service.
Agents
If an AI agent or third-party client uses your credentials or pays on your behalf, you remain responsible for the resulting faxes and charges.
Governing law
These Terms are governed by the laws applicable in British Columbia, Canada, without regard to conflict-of-law rules, unless mandatory consumer law says otherwise.
Contact
Questions: support@ohfax.com